Our school has launched ParentSquare!
Longwood Central School District uses ParentSquare for school communication, primarily through email, text and app notifications. The unified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection.
Communications may include:
- News and reminders from the district or school
- Urgent alerts such as school cancellations, early dismissal or delayed start
Once launched, all district and school, grade level and classroom information will now be sent to your computer or phone via email and/or text.
Introductory Videos for Parents
Download the ParentSquare app
For even more convenience, download the ParentSquare app (available for free for iOS and Android devices).
You can use ParentSquare to communicate in your native language
If you speak a language other than English, you can change your language settings so that you receive information in your preferred language. ParentSquare even supports two-way conversation translation so you can communicate with other users who speak a different language. This means you can type a question in your language and send it to your child’s teacher. ParentSquare will translate your message to English. Your child’s teacher will read and respond in English, and ParentSquare will translate the response back into your language. However, you must set your language.
How and when you receive messages, alerts, and announcements
ParentSquare allows users to customize their notifications based on notification type, preferred delivery method and time of receipt (digest vs. instant).
ParentSquare users select whether they want to receive alerts, general announcements and messages via text and app notifications and via instant or digest email. They also decide whether they want to receive messages instantly or as a daily digest. If digest is chosen, they receive an email and/or text and/or an app notification in the evening with all posts from that day (rather than receiving them when they are sent).
Frequently Asked Questions
What if my contact information is incorrect, or needs to be updated?
Please update your information in the Parent Portal. If you need further assistance, please contact the main office of the school your child attends.
How do I receive text messages?
ParentSquare will automatically send text messages to cell phone numbers. Be sure and keep your contact information updated through the Parent Portal.
What if I can’t find the invitation from ParentSquare in my email?
Download the app using the links or QR codes above or go to www.parentsquare.com/signin and enter your email or cell phone number that is on file with the district to receive a new invitation link.
I’m receiving too many notifications throughout the day
ParentSquare gives users the ability to receive all non-urgent messages in one email that is sent daily at 6 p.m. This is called the “digest” setting. With the digest setting, you won’t miss any important messages and you won’t receive messages throughout the day. If you prefer to receive messages and posts throughout the day, you can choose the “instant” setting. In this setting, you will receive notifications in real time.
To access your notification settings from the desktop site, click “my account” in the top right corner, then select “notification settings” on the left-hand side, and then set your notification preferences.
To access your notification settings from the app, click the three horizontal lines on the top left corner, then “account,” then “notifications.” In the notifications screen, you can toggle between instant and digest.
For more information about notification settings, click here.